Refund Policy
We have a 30-day retrn policy, which means you have 30 days after receiving your item to request a return. Potato Runners is not responsible for costs associated with returning product (i.e. shipping labels).
To be eligible for a return, your item must be in the same condition that you received it, unworn, or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@mypotatorunners.com. If your return is accepted, we'll send you a return address, as well as instructions on how and where to send your package. Items sent back to us without requesting a return will not be accepted.
You can always contact us for any return questions at hello@mypotatorunners.com
Damages and issues
please inspect your order upon reception an contact us immediately if he item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately , we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, an once he return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approve, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.